Google Analytics 4 setup

Connect your own GA4 property to receive analytics events from your public booking pages (booking funnel, page views) directly in your Google Analytics dashboard.

What you'll need

• A Google account with access to Google Analytics
• Owner or Manager role in your Furonto business

Step 1: Create a GA4 property

If you already have a GA4 property, skip to Step 2.

1. Go to Google Analytics and sign in
2. Click Admin (gear icon at the bottom left)
3. Click Create → Property
4. Enter your business name as the property name
5. Set your time zone and currency
6. Choose your business industry and size
7. Click Create

Step 2: Get the Measurement ID

1. In Google Analytics, go to Admin → Data streams
2. If you don't have a data stream yet, click Add stream → Web and enter any URL (the URL doesn't matter since events are sent server-side)
3. Click on your web data stream
4. Copy the Measurement ID — it looks like G-XXXXXXXXXX

Step 3: Create a Measurement Protocol API secret

1. In the same data stream details page, scroll down to Measurement Protocol API secrets
2. Click Create to generate a new secret
3. Give it a name (e.g., "Furonto integration")
4. Copy the Secret value — you'll need it in the next step

caution

Keep your API secret safe. If you lose it, you can always create a new one in the same section.

Step 4: Configure in Furonto

1. Go to your business dashboard → Integrations
2. In the Google Analytics 4 card:
   • Paste your Measurement ID (e.g., G-XXXXXXXXXX)
   • Paste your API secret
   • Toggle Enable event forwarding on
3. Click Save

The system validates your credentials before enabling. If validation fails, double-check your Measurement ID and API secret.

What events are forwarded

Only events from your public booking pages are sent to your GA4 property:

Event	Description
page_view	Customer views your booking page
booking_flow_started	Customer opens the booking flow
guest_count_selected	Customer selects the number of guests
service_type_selected	Customer picks a service type
date_selected	Customer picks a date
time_slot_viewed	Available time slots are shown
time_slot_selected	Customer picks a time slot
booking_reserved_clicked	Customer clicks "Reserve"
confirmation_page_viewed	Customer sees the confirmation page
customer_info_filled	Customer fills in a form field
contact_method_toggled	Customer toggles contact method
booking_created	Booking is confirmed
booking_success_viewed	Customer sees the success page
booking_creation_failed	Booking fails (error tracked)

Dashboard events (floor plan, schedule, etc.) are not forwarded — those are internal operations.

GA4 recommended event mapping

Some events are automatically mapped to GA4 recommended events for better integration with built-in GA4 reports:

Furonto event	GA4 event	Why
booking_flow_started	view_item	Shows in engagement reports
time_slot_selected	add_to_cart	Shows in e-commerce funnel
booking_reserved_clicked	begin_checkout	Shows in checkout funnel
booking_created	purchase	Shows in revenue reports

Troubleshooting

Events not appearing in GA4

• Events can take up to 24-48 hours to appear in standard GA4 reports
• Check the Real-time report (Reports → Real-time) for immediate feedback
• Verify that event forwarding is enabled (toggle is on, status shows "Configured")

"Invalid" status

Your credentials couldn't be validated. Common causes:

• Measurement ID doesn't match the G-XXXXXXXXXX format
• API secret was copied incorrectly
• The data stream was deleted in GA4

Fix: re-enter the correct credentials and save again.

Changes not taking effect immediately

Configuration changes may take up to 5 minutes to propagate due to server-side caching.